Payments
The following payment methods are accepted: Visa, MasterCard, Amex & Paypal.
If you have placed a successful order but did not receive a confirmation letter, please email us your name and order number at info@chateausthlm.com
 
Returns
We don't offer any returns. Please review the size before ordering to make sure you ordered the right size.
If the item you received were defective please e-mail a photo of the defect to help@chateausthlm.com and you will be sent a new one in exchange. 
If the item is sold out we can either send you another item of your choice, or refund your money.

 
Sizing
Most of our products run half size up from average.