Customercare

Size Guide

Our size charts offer the information you need to take your own measurements to find the size that best fits you. These measurements are meant as a guide, and precise garment fit varies by style. 


Payments

Château accepts the following payment methods:

Credit card

 


Returns

You can return any item purchased on misbhv.com within 14 days from the delivery date.

  • Make sure the product you return is in its original condition, including original tags and packaging.
  • Fill out the return form and put it the box with returned product. In the case of lack of the form, processing time may be considerably delayed.
  • As an international customer, you can return your parcel using any postal service. However, as the parcel remains your responsibility until it arrives to us, please remember to keep a proof of dispatch. 

Chateau reserves the right to reject returns...


Delivery

Chateau ships worldwide with UPS.

Once your package has been shipped from our warehouse, you will receive an email including a tracking number. Our couriers delivers from Monday to Friday during business hours. You can check the status of your order and track its delivery at any time using the Follow Your Order option or you can find all information related to the order in. My Account.


Customer Care

Our Customer Service is available from Monday to Friday and will be happy to answer your inquiries or accompany you in discovering the brand and its products.